Douglas Cooling & Heating Blog : Archive for the ‘Announcement’ Category

Make Sure Your Home Is Ready For Hurricane Season

Friday, September 4th, 2020

Its the season for tropical storms and hurricanes in the Florida area which means that there is every chance our region will get some rough weather too. We’ve already been hit with some storms in the last couple of weeks so you likely are already thinking about how best to prepare your home if anything else comes our way. The team at Douglas Cooling & Heating can offer you some helpful tips and services to get you through it.

  • Shut down major appliances to protect them. It may not sound like fun, but shutting down major appliances like your air conditioner can help protect them from damage that could be caused by power surges in a storm.
  • Make sure you have back-up supplies. Make sure you have some fresh water, canned goods, batteries, a flashlight, and any other essentials that you might need in an emergency.
  • Have a professional check your generator. Don’t wait until the lights go out to discover a problem with your generator. Be ready by scheduling your generator maintenance, repairs, or any other generator services in Birmingham needs now to avoid issues later.

Our team wants to make sure you stay safe this hurricane season. If you need help with your home systems, contact Douglas Cooling & Heating. Your experience is what matters most!

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All the Benefits of a UV Air Purifier

Friday, March 20th, 2020

woman-blowing-noseIn light of current news, we wanted to take a moment to tell you all about the benefits of installing a UV air filter in your home, specifically Global Plasma Solutions (GPS) UV Air Filters. Using an ultraviolet light air filter is one of the best ways to improve your overall comfort, health, and well-being.

But, how exactly does this work? Well, UV light kills or neutralizes any airborne viruses or bacteria passing through your ducts. The UV rays damage the DNA of microbes that pass under it, preventing them from reproducing and causing infections. This helps to keep the air in your home healthier.

GPS UV Air Filters are installed directly into your ductwork and help to purify the air that cycles through your comfort systems, killing off things like viruses, bacteria, and all sorts of other yucky germs. Oh, and here’s an added bonus: the GPS 2400 removes odors as well!

When you pair a top-notch air filtration system with consistent healthy hygiene practices, like washing your hands, you’ll be much better off! Stay safe out there!

Schedule your indoor air quality services with the team at Douglas Cooling & Heating today. Your Experience is What Matters Most! 

There is much to consider regarding the COVID-19 virus (Coronavirus) and its possible transmission in your home. While there are various and effective indoor air quality measures available to help protect your safety, including duct sanitization, ultraviolet (UV) germicidal light treatment, and HEPA air filters, they alone cannot protect from all forms of COVID-19 transmission. It is important to follow all official guidelines for preventing the spread of this virus.

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Coronavirus Alert

Tuesday, March 17th, 2020

Coronavirus Alert – March 15, 2020

Dear Douglas Cooling & Heating Customers,
At Douglas Cooling and Heating, we pride ourselves on being part of the communities we serve. Since our
opening in 1972, Douglas has established and upheld industry-leading standards and superior customer service.
Keeping your home safe has been and always will be our top priority.
In light of COVID-19, we would like to take this opportunity to share with you some of the policies and
procedures that Douglas has in place to protect the health and safety of you, our customer, and our team.
Our Policies and Procedures
● We are requiring that a team member with any symptoms of any respiratory illness or fever stay home and
not return to work until cleared by a physician.
● Each technician has a safety kit that includes face masks, gloves, and shoe covers. Our technicians will
wear a new pair of disposable gloves and new pair of disposable shoe covers before entering your home.
● Before entering your home, each technician will wash their hands with soap and water per the instructions
specifically for COVID-19 virus provided by the Alabama Department of Public Health (ADPH).
● While in your home or business our technicians will avoid touching any non-essential installation,
maintenance, and/or service items. We will also avoid close contact.
● We have increased our routine environmental cleaning for our offices and work vehicles.
● We have limited all non-essential travel for all employees for the next 30 days.
● Access to our facilities is limited to Douglas personnel and essential vendors only.
● We have discontinued all large gathering events for next 30 days.
● Our advanced phone, dispatching, and accounting system allows most everyone in our two office locations
to work remotely, creating no interruption in service to our customers.
● In order to comply with guidelines by the CDC and ADPH, and to protect our staff and customers, we are
canceling calls to homes where someone is quarantined, has symptoms of respiratory illness, and/or has
fever.
Please know that the wellness and safety of our team and customers continue to be our top priority. If you have a
service-related emergency, we encourage you to continue choosing Douglas for your HVAC, Water Heater,
Electrical, and Generator needs. We appreciate your loyalty and trust as a valued customer. We exist to keep you
comfortable.
Sincerely,

Jay Douglas
General Manager
Douglas Cooling and Heating

 

Call Douglas Heating & Air Conditioning to learn more.


There is much to consider regarding the COVID-19 virus (Coronavirus) and its possible transmission in your home. While there are various and effective indoor air quality measures available to help protect your safety, including duct sanitization, ultraviolet (UV) germicidal light treatment, and HEPA air filters, they alone cannot protect from all forms of COVID-19 transmission. It is important to follow all official guidelines for preventing the spread of this virus.

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We’re Generac Certified!

Tuesday, February 4th, 2020

Our employees here at Douglas Cooling & Heating are awesome. Why? Well, besides helping countless homeowners with their air conditioning and heating services, they traveled all the way to the Generac headquarters in Wisconson to take the Generac Air-Cooled course, and now, they’re certified!

What does this mean for you?

Well, this means that three members of our team can now provide Generac generator services! So, go ahead and schedule those services with our experts today.

 

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Some Tips For the Summer!

Wednesday, June 12th, 2019

Summer is nearly here! Before you know it you’ll be doing all your favorite summertime things, like going to your neighbor’s house for a barbeque, eating ice cream at your favorite scoop shop, and finally perfecting your tan!

But before summer does *officially* arrive, the team here at Douglas Cooling & Heating wanted to give you a few tips to enjoy a more comfortable summer season! So, here they are:

  1. Stay cool at the new splash pad: What splash pad, you ask? The new splash pad at The Hoover Met Complex, of course! This universally designed summer playground is the perfect way to beat the heat and enjoy a fun day out with the family! Click here to learn more!
  2. Set your thermostat temperature to 78°: Setting the thermostat to this temperature is a great way to keep your home nice and cool without wasting a lot of energy. At this temperature, your AC will operate much more efficiently, keeping your monthly bills to a minimum!
  3. Better yet, invest in a smart thermostat: Investing in a smart thermostat allows you to control the temperature inside your home from anywhere in the world (as long as you’ve got a smartphone, tablet, or computer!). Smart thermostats are easy to use, programmable, and are designed to make your home much more energy efficient. Click here to learn more about smart thermostats!

For more tips on how to keep cool this summer, contact the team at Douglas Cooling & Heating today! Your experience is what matters most! 

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Douglas Cooling & Heating is Going to Celebrate Hoover Day!

Wednesday, March 27th, 2019

Guess what?! Jay Douglas and Keith Posey of Douglas Cooling & Heating will be attending the Celebrate Hoover Day event that takes place on April 27th!

In case you don’t know what Celebrate Hoover Day is, it is a family-friendly event that Hoover Chamber puts on every year to celebrate their wonderful city. This is the first year that members of our team will be in attendance, and we are definitely excited. Jay and Keith will be setting up a booth at the event, so please stop by and say hello! More details about prizes, giveaways, and the location of our booth are to follow, so be on the lookout for those.

Douglas Cooling & Heating has been proudly serving the city of Hoover since 1972 and we look forward to celebrating its wonderful residents.

For more information about this event, please visit their website. 

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Trust Our Award Winning Team!

Monday, March 25th, 2019

As you may have noticed, we have been celebrating success after success with our team of expert technicians here at Douglas Heating, Cooling, & Electrical. This week, we are proud to announce that we have been awarded three different awards, and we wanted to share this success with you, our valued customers.

Recently, we have won the following:

We are so proud of our team and all of their hard work. We will continue to work towards creating a comfortable and efficient environment for every customer. With the best products on the market today, and with our NATE-Certified technicians, we are sure that we will only see more success.

 

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Even More Success!

Thursday, February 28th, 2019

Douglas Cooling, Heating, & Electrical co-owner and general manager, Jay Douglas has successfully completed his Residential Mechanical Ventilation Installation Level 1 Training Program.

This is a big deal!

Graduates of this program can choose to design residential ventilation systems in accordance with building code standards and guidelines. The course covers installation and commissioning practices for all types of mechanical ventilation systems, house as a system principles, and basic ventilation system design. The course also teaches how to properly size ventilation ducts in accordance with good engineering practices.

Jay completed his training program with The Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI), a non-profit trade association that represents more than 1,300 member companies in the HVACR industry.

Here at Douglas Cooling, Heating, & Electrical, we strive to offer our customers the best services in the area. Jay’s latest certification means that we can offer yet another unique service. Way to go, Jay!

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Jonathan is NATE-Certified!

Thursday, January 31st, 2019

Douglas Cooling, Heating, & Electrical is pleased to announce that Jonathan Sales is now a NATE-Certified technician! He has successfully passed all his exams.

According to their website, “NATE (North American Technician Excellence) is the nation’s largest nonprofit certification organization for heating, ventilation, air conditioning, and refrigeration technicians. NATE tests represent real-world working knowledge of HVACR systems and validate the professional competency of service and installation technicians.”

You can be sure to count on Jonathan for his knowledge, expertise, and ability to provide an excellent customer experience!

Our team is so proud of Jonathan for all his accomplishments! We are truly excited to watch him grow and flourish in this industry. We wish him the best of luck!

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Colby is NATE-Certified!

Wednesday, December 19th, 2018

Douglas Cooling, Heating, & Electrical is proud to announce that Colby Morrell is now a NATE-Certified technician! Colby passed his test on Wednesday of last week.

All NATE exams are based on Knowledge Areas of Technician Expertise (KATEs), which represent a wide variety of perspectives on subject matter pertinent to contractors and technicians! To become certified, Colby had to pass both a Core exam and Specialty test of his choice.

NATE-Certified technicians are knowledgeable, well-trained, and highly qualified, so you can be sure to count on Colby for all of your HVAC services!

All of us here at Douglas are so proud of Colby’s accomplishments! We are confident that he will continue to provide exceptional service and wish him the best of luck!

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